Guarantee

Every swap backed. No opt-in.

When you accept a swap, the Swapl Guarantee applies automatically — for you and your partner. There’s no checkbox: a human resolution team helps make things right, and you both get a 24/7 support line and rematch help if your plans change.

§ 04 · The Swapl Guarantee

Every swap, backed. No opt-in.

Swaps aren't rentals, but they're still two families trusting each other with their homes. Every accepted exchange comes with the Swapl Guarantee — our own commitment to help put things right. It's a guarantee from swapl, not an insurance policy.

01

Full cover up to €5,000

Add Full cover to any swap and we'll help with accidental damage up to €5,000, subject to a €750 excess — both directions, both homes.

02

A team on your side

Included free on every swap: if a guest slips, a pipe bursts, or a swap goes sideways, our resolution team steps in fast so it doesn't turn into a standoff.

03

Plans change

Flight cancelled, partner pulls out? We help you rematch with a home of equal fit — or recover the Keys you spent.

What's included

Goodwill resolution support — free
Every swap. Both directions. If something goes wrong, a human resolution team steps in and helps both hosts make things right.
Full cover up to €5,000 — optional add-on
Add Full cover for accidental damage help up to €5,000 during the swap window, with a €750 excess. Choose it per swap — no opt-in required for the free baseline.
Plans change — rematch help
If something falls through (a flight, a partner cancellation, an emergency at home) we help you find a same-period swap of equal fit.

This is a guarantee from swapl, not insurance — no licensed insurer is involved.

Your home is worth a thousand trips.

We're collecting listings now — early access opens September 2026. Hosts who list before launch surface first.

List before September
◦ 6 launch cities◦ Swapl Guarantee included◦ No host fees◦ No platform commission