Every accepted swap is automatically covered for property damage up to €150,000 — both directions, both homes. You don't opt in, fill a form, or pay a premium. If something breaks during the stay, file a claim through your dashboard and the policy handles repair or replacement.

You and your swap partner pick what works for you: meet in person, hand keys to a neighbour, use a lockbox, or share a smart-lock code through swapl. We generate a one-time guest code for each swap so neither party shares a permanent credential.

Yes. Non-simultaneous swaps (sometimes called "hospitality points") are coming after launch. You'll bank a stay at someone's home now and redeem yours back to them — or to a third member — later. At launch we start with same-week swaps because they're the safest to underwrite.

Filter for pet-friendly homes and you'll only see places whose owners welcome animals. Some hosts will also pet-sit yours during the swap. Insurance covers damage caused by guest pets exactly as it covers any other damage.

Both sides need to be members so we can verify identity, attach insurance, and process the agreement. Membership is free forever for the core swap; Plus and Pro add power-user tools (saved-search alerts, priority placement, listing analytics) but never gate the swap itself.

No money changes hands and nobody is a paying guest. You trade keys with another homeowner who wants your city while you want theirs. That alignment changes the dynamic — both sides are owners, both sides are guests, both sides have skin in the game.